Terms & Conditions
Unique Camper Hire Ltd (company no.11279195)
Unique House,
Colne,
Lancashire,
United Kingdom,
BB8 8AH
Tel: 01282 867666
Email: campers@unique-clean.com
- The cost of insurance is not included with the cost of any hire period. Insurance is charged between £26 -£18 per day dependent on the hirers age and is not available to drivers under the age of 21. Driving Convictions & Penalties may affect the insurance price. Previously disqualified drivers will be reviewed on a case by case basis. Subject to availability.
- The hirer is liable to any costs incurred by damage caused to the vehicle whilst in their possession.
- We are not responsible for any fines or costs incurred to the hirer or hirers’ party whilst the vehicle is in the hirers’ possession.
- The hirer must return the campervan on or before the agreed drop off time or another day of insurance will be added to the account automatically.
- The hirer must return the vehicle with a full tank of fuel upon return.
- All equipment provided with the hire must be returned and in good condition upon return.
- Late returns will be charged – see below for details.
- Although we do not charge any upfront cleaning fees, if we feel that the vehicle has been returned in an unacceptable state, we reserve the right to charge a cleaning fee of up to £50.
- Do not Turn TV on whilst driving
- Do not Smoke inside the camper
- Do not Leave Top pop roof up when driving
- Do not leave anything that could break out whilst driving
- Do not Be on the phone whilst driving
- Do Not Drink and Drive
- Do not Speed whilst driving
- DO NOT TAMPER WITH THE VEHICLE IN ANYWAY. INCASE OF FAULT PLEASE USE THE CONTACT NUMBERS PROVIDED
- Please see out Airbnb cancellation policy for hirers who wish to cancel their booking after they have confirmed.
- If the hirer wishes to extent their stay, please contact the office and we will try and facilitate this.
- By returning the vehicle past the agreed insurance policy end time, an extra day will be charged to your account on a daily rolling basis until the vehicle is returned.
- Late returns are liable to a charge of £170 per day (two hour grace period), unless the hirer has contacted the office and an extension has been agreed.
- In the event the hirer is unable to contact the office to report a late return, late arrival fees may be waved dependant on a case-by-case review.
Upon confirming and paying for your reservation through Airbnb, you are agreeing to our £1000 security deposit requirement, which may be collected from you in the event you damage our vehicles. You are NOT required to pay the security deposit up front to hire the vehicle. Some or all of the deposit may be collected in the event that you damage our vehicles or contents. This scheme is run directly through Airbnb.
Security Deposit Policy (Airbnb, 2020)
Some hosts require a security deposit for their listing. The amount, between $100 and $5,000, is set by the host, not by Airbnb. If you’re a guest and you’re booking a listing with a host-required security deposit, you’ll be shown this amount before you make your reservation.
Host-required security deposits are different from Airbnb-required security deposits in that no authorisation hold will be placed. Guests will only be charged if a host requests to collect on their security deposit. Depending on what has been damaged, the amount the host requests may or may not be the same as the security deposit.
If and when a host makes a request to collect on their security deposit, it will be handled according to the Host Guarantee Terms and Conditions. Airbnb’s Host Guarantee is a programme that provides property damage protection of up to $1,000,000 USD for hosts of homes. Under the programme, hosts are required to provide documentation of the damaged or missing items, and request reimbursement from the guest through our secure Resolution Centre within 14 days of checkout or before the next guest checks in (whichever is earlier). If the guest is unwilling or unable to reimburse them, the host can then involve Airbnb.
Before requiring a security deposit, hosts should understand that not all property damage caused by guests is within the terms of the Host Guarantee. Exclusions may include general cleaning, ordinary wear and tear, and non-physical damages like smoking fines and broken House Rules.
How security deposits work if there’s an issue
If there’s an issue during your stay, for either Airbnb-required or host-required deposits, the claims process will work the same. A host can report an incident and submit a request for some or all of the security deposit within 14 days of checkout or before a new guest checks in – whichever is earlier.
How do payment plans work?
If you’re booking a stay, you may have the option to choose a payment plan on the checkout page.
What stays are eligible for payment plans
You’ll see a payment plan option on the checkout page if your reservation meets the following criteria:
- You choose to pay with a credit card, debit card, PayPal, Apple Pay, Google Pay, or Airbnb credits
- You choose to pay with a currency other than the Indian rupee (INR). Read more if you’re paying with the Brazilian real (BRL).
- The reservation has a total value of $50 USD or more, including taxes and fees
- The day your reservation starts is at least 14 days in the future (how far ahead you need to book is determined by the listing’s cancellation policy)
- The reservation isn’t a long-term stay (28 nights or more)
- The reservation doesn’t use Airbnb for Work
When you’ll pay
If you choose a payment plan, you’ll pay for part of your reservation when your booking is confirmed, and you’ll be charged future payments automatically on the dates listed on the checkout page.
For info on any upcoming payments, you can check the email receipt for your reservation or the receipt listed in the reservation under your Trips. We’ll send an email reminder three days before the charges go through, along with a link to manage your payment settings in case you’d like to review your payment method (e.g. credit card, debit card, etc.) closer to the due date.
If you need to update your payment method associated with an upcoming payment, or if you want to pay early, learn how to edit your payment method for upcoming payments.
If you cancel
If you cancel your reservation, or the next payment can’t be completed by the date it’s due, you’ll receive a refund according to your reservation’s cancellation policy.
For example, if you’ve booked with a Strict Cancellation Policy and cancel in time to receive a 50% refund, if only 50% of the reservation has been paid, no refund will be issued and the remaining 50% will not be charged.
Using an Airbnb coupon, credit, or gift card
If you choose a payment plan during checkout, Airbnb credits, coupons, or gift cards will work for your initial payment (the payment you make during checkout), but not for the second payment, or any future payments.
Here’s an example of how it would work if you booked a stay for a total of £200 with the option to pay £100 during checkout and £100 at a later date:
- During checkout, you’ll have the option to apply up to £100 in gift card credits or a coupon
- You’ll also be required to select another form of payment as a backup—for example, a credit or debit card on file
- When it’s time to automatically charge the second payment, the backup payment method you chose during checkout (for example, the credit or debit card you choose in addition to paying with credits or a coupon) will be charged £100 even if you have Airbnb credits available on your account
If you need to update your payment method associated with an upcoming payment, or if you want to pay early, learn how to edit your payment method for upcoming payments.
Payment Plan Terms
Last Updated: 18 May 2020
By making a booking and choosing to pay a portion of the booking’s Total Fees at the time of booking and pay the remainder of the Total Fee at a later time prior to check-in (“Payment Plan Feature” or “Feature”, formerly called the “Pay Less Upfront Feature”), you agree to these Payment Plan Terms of Service (“Payment Plan Terms”), which amend Airbnb’s Terms of Service (“Airbnb Terms”) and Payments Terms of Service (“Payments Terms”) and are effective as of the date when you first book and use the Payment Plan feature.
All capitalised terms not defined have the meaning given to them in the Airbnb Terms and Payments Terms. If there is a conflict between the Airbnb Terms or Payments Terms and the Payment Plan Terms, the Payment Plan Terms control.
The Payment Plan Feature allows Guests to pay a portion of a booking’s Total Fees at the time of booking and pay the remainder of the Total Fees at a later time prior to check-in. The Payment Plan Feature is available to Guests for eligible bookings when they pay with certain Payment Methods. If your booking is eligible for the Payment Plan Feature, the Airbnb Site, Application or Services (collectively, the “Airbnb Platform”) will notify you during checkout.
If you choose to book with the Payment Plan Feature, the Airbnb Platform will notify you of the amount and schedule of each payment due. On the second payment due date, Airbnb Payments will automatically charge the original Payment Method you used to make the booking. Gift cards and credits cannot be used for the second payment. Therefore, to the extent a gift card or credit is used for the initial booking using a Payment Plan, Airbnb will only charge the gift card or credit up to the first scheduled amount due.
If you make a modification to a booking made with the Feature, you will be notified of the revised payment schedule, as applicable, via the Airbnb Platform. If the modification increases your Total Fees, you may be required to make an additional partial payment of the new Total Fees at the time of the modification.
You authorise Airbnb Payments to collect all amounts due from you pursuant to these Payment Plan Terms by charging the Payment Method used to make the booking or otherwise as permitted pursuant to the Payments Terms. You agree that by selecting the Payment Plan Feature, you may not be able to pay for the booking with a different Payment Method or pursuant to a different payment schedule.
If Airbnb Payments is unable to collect any payment pursuant to these Payment Plan Terms, you authorise Airbnb to cancel the booking on your behalf. If the booking is cancelled, you will be refunded based on the Host’s cancellation policy. You acknowledge that you may incur fees for cancellations pursuant to the Host’s cancellation policy.
You will not be charged any additional fees for using the Payment Plan Feature.
